1. General Refund Policy

ScriptWeavers offers a 14-day refund period from the date of purchase for all software products sold through the ScriptWeavers website. This 14-day period begins on the date the purchase is completed and payment is processed, regardless of when you first download, install, activate, or use the software. If you are not satisfied with your purchase for any reason during this 14-day period, you may request a full refund by contacting support at mailbox@scriptweavers.com with your order number and a brief explanation of the reason for your refund request. Refund requests submitted within the 14-day period will be honored without unnecessary questioning or delay, although we may ask for brief feedback regarding the reason for the return in order to help us improve our products and services in the future. You are not required to provide a detailed justification for your refund request within the 14-day period, as this cooling-off period is provided in accordance with applicable consumer protection regulations.

After the 14-day refund period has elapsed, all sales are considered final and no refunds will be issued under any circumstances. This policy applies uniformly to all software products sold by ScriptWeavers, regardless of the specific product purchased, the price paid, or the reason for the refund request. There are no exceptions to this policy after the 14-day period, including but not limited to dissatisfaction with the software, changes in your personal circumstances or needs, the discovery of alternative products or services, technical issues that were not reported during the refund period, or other reasons not specifically addressed elsewhere in this policy. By completing a purchase on the ScriptWeavers website, you acknowledge and accept this refund policy in its entirety.

2. Third-Party Platform Changes and Compatibility

ScriptWeavers software products are designed to interact with third-party websites, platforms, APIs, and services that are not owned, operated, or controlled by ScriptWeavers. These third-party platforms may change their website structure, HTML layout, API endpoints, authentication methods, rate limits, terms of service, security measures, anti-scraping protections, or any other aspect of their service at any time and without prior notice to ScriptWeavers or its customers. Such changes are entirely outside the control of ScriptWeavers and may affect the functionality, performance, reliability, speed, or compatibility of ScriptWeavers software products with those platforms.

You acknowledge and accept that the nature of software that interacts with third-party platforms means that compatibility cannot be permanently guaranteed. A feature or capability that works at the time of purchase may stop working at any point in the future due to changes made by the third-party platform. ScriptWeavers will make reasonable efforts to update its software in response to significant changes made by supported third-party platforms, but there is no guarantee that such updates will be provided, no specific timeline for updates is promised or implied, and there is no obligation to restore functionality that has been broken by third-party changes.

Changes made by third-party platforms, including but not limited to API deprecations, rate limit reductions, anti-bot measures, IP blocking, structural changes to websites, changes to content delivery methods, removal of public access to content, or the introduction of mandatory authentication requirements, do not constitute grounds for a refund after the 14-day refund period has expired. This applies even if the changes render the software partially or completely non-functional with a specific platform, and even if the changes occur shortly after your purchase. By purchasing ScriptWeavers software, you accept this risk and acknowledge that you are purchasing the software in its current state at the time of purchase, with no guarantee of future compatibility with external sites.

3. Software-Specific Refund Information: Reddit Raider

Reddit Raider is a desktop application designed to scrape, download, and organize images and videos from Reddit subreddits. The software interacts directly with Reddit's website and public interfaces to discover and retrieve media content. Reddit Raider is covered by the standard 14-day refund period as described in Section 1 of this policy. During the 14-day refund period, you may request a full refund for any reason.

Reddit is a third-party platform that frequently updates its website structure, API policies, rate limiting mechanisms, and content delivery systems. Reddit has historically made significant changes to its API access policies, including the discontinuation of free API tiers, the introduction of paid API access, and modifications to the data available through its public interfaces. These changes have affected and may continue to affect the functionality of tools that interact with Reddit, including Reddit Raider. ScriptWeavers actively monitors changes to Reddit's platform and makes reasonable efforts to update Reddit Raider to maintain compatibility, but no guarantee is made that compatibility will be maintained indefinitely or that updates will be provided within any specific timeframe.

After the 14-day refund period, no refunds will be issued for Reddit Raider, including in situations where Reddit changes its API, website structure, rate limits, authentication requirements, or terms of service in ways that affect the functionality of the software. This includes scenarios where Reddit blocks or restricts automated access to its platform, changes the way media content is hosted or delivered, introduces new anti-scraping measures, or makes any other changes that reduce or eliminate the effectiveness of Reddit Raider. Reddit Raider also includes a built-in media organizer component that functions entirely independently of Reddit and continues to work regardless of any changes made by Reddit to its platform.

4. Software-Specific Refund Information: Website Warrior

Website Warrior is a desktop application designed to download images and videos from public websites by scanning web pages for media content and retrieving it to the user's local machine. The software is designed to work with a wide range of publicly accessible websites and is not limited to any single platform or service. Website Warrior is covered by the standard 14-day refund period as described in Section 1 of this policy. During the 14-day refund period, you may request a full refund for any reason.

Due to the diverse and constantly evolving nature of the internet, Website Warrior's compatibility with any specific website cannot be guaranteed. Websites vary enormously in their structure, their content delivery mechanisms, their use of JavaScript rendering, their anti-scraping protections, their use of content delivery networks, their authentication requirements, and countless other technical factors that may affect whether Website Warrior can successfully discover and download media from a particular site. A website that is compatible with Website Warrior at the time of purchase may become incompatible at any point due to changes made by the website owner or operator.

After the 14-day refund period, no refunds will be issued for Website Warrior, including in situations where specific websites change their structure, implement anti-scraping measures, add authentication requirements, modify their content delivery methods, or make any other changes that affect the ability of Website Warrior to access or download content from those sites. ScriptWeavers does not guarantee compatibility with any specific website and does not represent that Website Warrior will work with every website on the internet. The software is provided as a general-purpose web media downloading tool, and its effectiveness will naturally vary from site to site. Website Warrior also includes a built-in media organizer component that functions entirely independently of any website and continues to work regardless of changes made by any third-party website.

5. Software-Specific Refund Information: Content Culler

Content Culler is a desktop application designed to help users sort, review, and organize large collections of downloaded media files. The software provides a visual interface for browsing through images and videos, selecting files to keep or discard, and efficiently managing large volumes of downloaded content. Unlike Reddit Raider and Website Warrior, Content Culler does not interact with any third-party websites, platforms, or online services during its normal operation. The software operates entirely on locally stored files on the user's machine and does not require an internet connection to function beyond the initial license validation process.

Content Culler is covered by the standard 14-day refund period as described in Section 1 of this policy. During the 14-day refund period, you may request a full refund for any reason. After the 14-day refund period has elapsed, all sales of Content Culler are considered final and no refunds will be issued. Because Content Culler operates exclusively on local files and does not depend on any third-party platform or online service for its core functionality, its features and capabilities are not subject to the same risks of third-party changes that apply to Reddit Raider and Website Warrior. The software is expected to continue functioning as designed regardless of changes made by external platforms or services, provided it remains compatible with the operating system on which it is installed.

ScriptWeavers will make reasonable efforts to maintain compatibility of Content Culler with current and future versions of supported operating systems, but does not guarantee that the software will be compatible with every operating system version, configuration, or environment. Issues arising from operating system updates, incompatible hardware, conflicts with other installed software, corrupted file systems, or other factors outside the control of ScriptWeavers do not constitute grounds for a refund after the 14-day refund period has expired.

6. Software-Specific Refund Information: Media Manager

Media Manager is a desktop application designed to organize, categorize, tag, and display collections of images and videos in a clean gallery-style interface. The software allows users to import folders of media, browse their collections visually, apply tags and categories, and view their content in a personal media library format. Like Content Culler, Media Manager operates entirely on locally stored files and does not interact with any third-party websites, platforms, or online services during its normal operation beyond the initial license validation process.

Media Manager is covered by the standard 14-day refund period as described in Section 1 of this policy. During the 14-day refund period, you may request a full refund for any reason. After the 14-day refund period has elapsed, all sales of Media Manager are considered final and no refunds will be issued. Because Media Manager operates exclusively on local files and does not depend on any third-party platform or online service for its core functionality, its features and capabilities are not subject to the same risks of third-party changes that apply to software products that interact with external platforms.

ScriptWeavers will make reasonable efforts to maintain compatibility of Media Manager with current and future versions of supported operating systems and to ensure that the software continues to support commonly used media file formats. However, no guarantee is made that the software will support every file format, codec, or media type, or that it will be compatible with every operating system version, hardware configuration, or display environment. The introduction of new or proprietary file formats by third parties, changes to media codec licensing, or other developments in the media technology landscape do not constitute grounds for a refund after the 14-day refund period has expired.

7. Future Products and Online Tools

ScriptWeavers may release additional software products, online tools, and services in the future. Each new product or tool will be subject to this general refund policy unless a separate, product-specific refund policy is published on the product's page on the ScriptWeavers website. In cases where a product-specific refund policy exists, the product-specific policy will take precedence over this general refund policy for matters related to that specific product. For certain online tools and utilities, particularly those that provide immediate, one-time-use functionality where the full value of the service is delivered instantly upon use, the right of withdrawal may not apply, and this will be clearly communicated to the user prior to purchase or use, including through a consent mechanism at checkout where required by applicable consumer protection regulations.

Free tools and utilities offered on the ScriptWeavers website that do not require payment are not subject to any refund policy, as no financial transaction occurs in connection with their use. For free tools that require account creation but no payment, the user may delete their account at any time by contacting support at mailbox@scriptweavers.com.

8. How to Request a Refund

To request a refund within the 14-day refund period, please send an email to mailbox@scriptweavers.com with the following information included in your message: your full name as it appears on the order, the email address associated with your ScriptWeavers account, your order number or transaction ID which can be found in your order confirmation email or in your account order history on the ScriptWeavers website, the name of the software product you wish to return, and a brief description of the reason for your refund request. While providing a reason is not mandatory during the 14-day cooling-off period, any feedback you provide helps us improve our products and services.

Upon receiving your refund request, we will verify your order details and confirm the eligibility of your request. If the request is made within the 14-day refund period and the order details are confirmed, the refund will be initiated promptly. You will receive an email confirmation once the refund has been processed. Please note that while we process refunds as quickly as possible on our end, the time it takes for the refunded amount to appear in your account depends on your payment provider and financial institution. Refunds processed through Stripe typically appear within 5 to 10 business days. Refunds processed through PayPal typically appear within 3 to 5 business days. These timeframes are approximate and may vary depending on your specific financial institution and location.

9. Consequences of a Refund

Upon the processing and completion of a refund, the following actions will be taken automatically and immediately: your license key associated with the refunded purchase will be permanently deactivated and will no longer be valid for activation or use on any device. Any devices that were previously activated using the refunded license key will be deactivated remotely during the next license validation check performed by the software. Once your license key has been deactivated, you are required to cease all use of the software and delete all copies of the software, including any backup copies, from all of your devices. You will no longer have access to download the software from your ScriptWeavers account for the refunded product.

If you have used the software during the refund period, any data you have downloaded, organized, processed, or otherwise handled using the software remains on your local machine and is not affected by the refund. ScriptWeavers does not have the ability to access, delete, or modify any files on your local machine. However, continued use of the software after a refund has been processed constitutes a violation of these terms and the software license agreement, and ScriptWeavers reserves the right to take appropriate action, including but not limited to pursuing legal remedies, in cases of unauthorized use following a refund.

10. Chargebacks and Payment Disputes

If you believe you are entitled to a refund, we strongly encourage you to contact us directly at mailbox@scriptweavers.com before initiating a chargeback or payment dispute with your bank, credit card company, or payment provider. We are committed to resolving refund requests fairly and promptly, and contacting us directly is the fastest and most efficient way to resolve any payment-related concerns.

Initiating a chargeback or payment dispute without first contacting ScriptWeavers to request a refund through the proper channels as described in Section 8 of this policy may result in immediate suspension or termination of your ScriptWeavers account, permanent revocation of all license keys associated with your account including license keys for other products that were not the subject of the chargeback, and a permanent ban from purchasing ScriptWeavers products or services in the future. ScriptWeavers reserves the right to dispute any chargeback that it believes to be fraudulent, unjustified, or made in bad faith, and to provide evidence of the transaction, product delivery, and license activation to the payment provider or financial institution handling the dispute.

Fraudulent chargebacks, meaning chargebacks initiated by a customer who has received and used the product as described and who has not attempted to resolve the issue through the proper refund channels, are taken very seriously. ScriptWeavers reserves the right to report instances of chargeback fraud to the relevant authorities and to pursue all available legal remedies to recover losses incurred as a result of fraudulent chargebacks, including the cost of the refunded product, chargeback fees imposed by the payment provider, and any legal or administrative costs incurred in connection with the dispute.

11. Refunds for Subscription-Based Products

At the time of publication of this refund policy, all ScriptWeavers software products are sold as one-time purchases and are not subscription-based. However, ScriptWeavers may introduce subscription-based products or services in the future. In the event that subscription-based products are offered, the following general refund principles will apply unless a separate subscription-specific refund policy is published: the 14-day cooling-off period will apply from the date of the initial subscription purchase. After the 14-day period, refunds for partial subscription periods will not be issued. If you cancel a subscription, you will retain access to the product or service until the end of the current billing period for which payment has already been made. Subscription renewals are the responsibility of the subscriber, and failure to cancel a subscription before the renewal date does not entitle the subscriber to a refund for the renewed period. Detailed terms for any future subscription-based products will be published on the relevant product page on the ScriptWeavers website at the time the product is made available.

12. Exceptions and Special Circumstances

In rare and exceptional circumstances, ScriptWeavers may, at its sole and absolute discretion, consider refund requests that fall outside the standard 14-day refund period. Such exceptions are not guaranteed, are not an entitlement, and are evaluated on a case-by-case basis. Examples of circumstances that may be considered for an exception include but are not limited to: verified cases of duplicate purchases where the same product was accidentally purchased twice due to a technical error during the checkout process, situations where a critical and widely acknowledged defect in the software renders it completely non-functional and no fix or workaround has been provided within a reasonable timeframe, or other circumstances that ScriptWeavers deems to be genuinely exceptional and warranting special consideration. The decision to grant or deny an exception to the standard refund policy is entirely at the discretion of ScriptWeavers, and no appeal process is available for denied exception requests.

The following situations are explicitly excluded from any exceptions and will not be considered for a refund after the 14-day period under any circumstances: dissatisfaction with the software's features, functionality, performance, design, or user interface. Changes to third-party platforms that affect the software's compatibility as described in Section 2 of this policy. The user's failure to read or understand the product description, system requirements, or feature list prior to purchase. The user's inability to install, activate, or use the software due to incompatible hardware, unsupported operating systems, insufficient system resources, or conflicts with other software installed on the user's device. The user's discovery of an alternative product or service that they prefer over the ScriptWeavers product they purchased. Changes in the user's personal circumstances, financial situation, or needs that reduce or eliminate their need for the software. Any reason not explicitly covered by the exceptions described in the preceding paragraph of this section.

13. Changes to This Refund Policy

ScriptWeavers reserves the right to update, modify, revise, or replace this Refund Policy at any time and for any reason, including but not limited to changes in business practices, changes in applicable consumer protection laws or regulations, the introduction of new products or services with different refund terms, or any other operational, legal, or regulatory considerations that necessitate an update to this document. Any changes to this Refund Policy will be posted on this page with an updated effective date clearly displayed at the bottom of the document. Changes to this Refund Policy will not apply retroactively to purchases made before the effective date of the updated policy. Purchases made before the effective date of any changes will continue to be governed by the version of the Refund Policy that was in effect at the time of purchase. It is your responsibility to review this policy periodically to stay informed about the current refund terms. Your continued use of the ScriptWeavers website and purchase of products after the posting of any changes to this Refund Policy constitutes your acknowledgment and acceptance of the updated terms for future purchases.

14. Contact

For any questions, concerns, or inquiries regarding this Refund Policy, refund requests, payment issues, or any other matter related to purchases made on the ScriptWeavers website, please contact us at mailbox@scriptweavers.com. Please include your order number, the email address associated with your account, and a clear description of your inquiry so that we can assist you as quickly and efficiently as possible. We aim to acknowledge all refund-related inquiries within 24 hours and to process eligible refund requests as promptly as possible within the timeframes described in this policy. This refund policy was last updated on 10.05.2026